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Free White Paper

Intelligent Virtual Agents
The Promises, The Challenges and The Pitfalls

Today’s customers mostly prefer self-service, especially through digital channels. Intelligent Virtual Agents (IVA) offer a promising solution for improving customer experiences and satisfaction while augmenting or performing the tasks of live agents.

Download this white paper to learn about the benefits of Intelligent Virtual Agents in the call center and enterprise to meet customer demands for self-service.

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