Don't Rip and Replace

Unify the Enterprise and Contact Center

 

What you will learn

How unifications bring together people, processes, and technology

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Contact centers and enterprises that have a great deal of technology debt are missing out on critical insights that drive business decisions. 

 

Guest speakers explore how you can get the answers you’re looking for without sacrificing what you’ve already got.

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• Leveraging existing investments in technology infrastructure

• Maintaining operations without significant downtime or disruptions

• Ensuring critical workflows and functionalities remain intact

• Realizing benefits sooner to enhance efficiency and performance without a prolonged period of adjustment

• Seamlessly communicating and sharing data to foster a more integrated and streamlined business environment
   

Our Expert Panelists​

Ian Graham-Parker the CTO at Crisp Solution

Kelly Hoffman, Ex-CEO and Founder of Vocalysd AI and Podcast

Neville Cousins the Head of Special Projects at BPESA

Heather Turbeville, VP of Marketing at OnviSource