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Analytics and automation engine plus AI libraries

Empowering low-code and no-code RPA and BPA

Powerful technologies deliver intelligence to our automation solutions

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Artificial Neural Network

Deep
Learning

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Natural Language Processing

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Machine Learning

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Natural Language Understanding

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Cutting-edge AI unleashes advanced cognitive and intelligent capabilities

Progressive, multi-engine AI technologies provide universal analytics, digital workforce and cognitive automation to our workforce optimization, analytics, automation and intelligent virtual agent software and SaaS solutions.

Our applications use the platform to transition from rules-based functionality to cognitive or intelligence-based services.

Democratizing development of intelligent automation

Citizen developers with no software engineering background can design and automate workflows, and use low-code/no-code capabilities to create multiple and complex intelligent automation solutions to drive universal improvement, optimization and productivity. 

Create customizable apps with ease

A library of AI, analytics and automation service modules enables rapid creation or customization of intelligent analytics and automation applications and make them readily available for use by other creators to facilitate faster development of future apps.

If you’d like more information about our how to get started with automation, get in touch today.

Intelligent Automation Applications

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Hyper Analytics

Topical categorization & clustering, supervised & unsupervised discovery, automated quality assurance, named entity recognition first call resolution improvement

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Survey, Notification & Response Management

Powers multichannel data and interaction analytics to analyze the results of surveys and responses

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Process Automation

RPA/BPA

Enables RPA/BPA to transition from rules-based RPA to  end-to-end Business Process Automation

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Intelligent Virtual Agent (IVA)

Intelligent virtual agents are powered by the AI engine with NLU/NLP and deep learning to augment live agent performance

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Intelligent Call Routing (ICR)

Make next best decisions based on user-defined rules that are then linked to certain routing action modules

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Workforce Optimization

(WFO)

Enables singular analytics such as speech analytics, text analytics, and speech-to-text transcription

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