Analytics and automation engine plus AI libraries
Empowering low-code and no-code RPA and BPA
Powerful technologies deliver intelligence to our automation solutions
Artificial Neural Network
Natural Language Processing
Natural Language Understanding
Cutting-edge AI unleashes advanced cognitive and intelligent capabilities
Progressive, multi-engine AI technologies provide universal analytics, digital workforce and cognitive automation to our workforce optimization, analytics, automation and intelligent virtual agent software and SaaS solutions.
Our applications use the platform to transition from rules-based functionality to cognitive or intelligence-based services.
Democratizing development of intelligent automation
Citizen developers with no software engineering background can design and automate workflows, and use low-code/no-code capabilities to create multiple and complex intelligent automation solutions to drive universal improvement, optimization and productivity.
Create customizable apps with ease
A library of AI, analytics and automation service modules enables rapid creation or customization of intelligent analytics and automation applications and make them readily available for use by other creators to facilitate faster development of future apps.
Intelligent Automation Applications
Topical categorization & clustering, supervised & unsupervised discovery, automated quality assurance, named entity recognition first call resolution improvement
Survey, Notification & Response Management
Powers multichannel data and interaction analytics to analyze the results of surveys and responses
Enables RPA/BPA to transition from rules-based RPA to end-to-end Business Process Automation
Intelligent Virtual Agent (IVA)
Intelligent virtual agents are powered by the AI engine with NLU/NLP and deep learning to augment live agent performance
Intelligent Call Routing (ICR)