top of page

Achieve Employee Excellence, Customer Loyalty & Business Productivity

with intelligently automated  solutions that work in harmony to help you achieve your objectives.

Smiling female with her arms crossed.

Analytics Pilot Program

Intelligent Automation Software Solutions


Achieve holistic improvements across your organizations with the ability to create workflows and automations that will extract, transform and interact with your big data from anywhere to deliver bottom-line actionable knowledge that can help you achieve employee excellence, customer loyalty and business productivity.

Intelligent Transformation beyond Intelligent Automation


In addition to prepacked solutions using Low-Code/No-Code RPA/BPA, Create and Auto-Run Workflows of Customized IA Applications


Capture, Record, 
Unify, Categorize and Manage Big Data from Everywhere


Analyze and Automate Enterprise and Contact Center Functions (individually and aggregated) to Generate 
Bottom-Line and End-to-End Results


Engage and Interact with Agents, Employees,
and Managers to Inform, Enlighten, Guide and Improve their Performance.

circle made of colorful shapes

Employee Excellence

Customer Loyalty

Business Productivity


Automatically analyze enormous amounts of dispersed and multimedia data from many systems to produce bottom-line actions and connect and automate disjointed processes to deliver end-to-end results.

Smiling female call center agent speaking into a headset.

Holistic Improvements to Intelligently Transform Your Business

Achieving holistic improvements across organizations requires intelligent automated solutions that work in harmony. 

Employee Excellence
across organizations

  • Quality and compliance management for 100% of interactions/transactions

  • Work and process adherence

  • Improvement of agent soft skills

  • Agent engagement and real-time coaching, next-best-action and training 

  • Agent activity and performance data analytics 

  • Augment agent performance using cognitive automation with RPA and intelligent virtual agents

Customer Loyalty & Satisfaction
across the customer base

  • Customer sentiment, behavior, intent and satisfaction analysis

  • Customer survey, satisfaction tracking, scoring

  • Customer trend, predictive and prescriptive analytics

  • Customer journey and interaction KPI analysis

  • Indirect and inferred customer feedback analysis

  • Insights for customer churn/loyalty

  • Intelligent 24/7 self-service

Business Productivity
across the company

  • Cognitive workflow automation

  • Cognitive and end-to-end Business Process Automation

  • Business intelligence

  • Intelligently automated data and content management

  • Digital workforce using intelligent virtual agents and cognitive RPA bots

Free Pilot

Try Our AI-Driven Multichannel Analytics for 1 Month at No Cost or Obligation!

OnviSource is offering multichannel analytics at no charge for one month. Respond now to lock in your free pilot program with no obligation.

Claim Your FREE Month of Analytics

Thanks! We will contact you soon.

Pilot Program
bottom of page