From Workforce Performance Improvement to Hyper Performance in the Contact Center
Hyper performance takes workforce performance improvement to the next level to transform the entire contact center.
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Build a steady heartbeat of loyalty across every interaction. Every time.
Enhance patient satisfaction, improve productivity, and reduce costs with AI-powered analytics and automation designed for healthcare.
Patient satisfaction
When you can see the entire healthcare journey from initial visit to billing to claim to payment all in one unified view, you can deliver greater patient satisfaction along every interaction, every time.
Automated actions
Eliminate manual processes and automate workflows across appointments, providers, claims, billing and payments, all without replacing the valuable technology you are already using.
Intelligent insights
So much information about patients exists in different systems and siloed databases. Bring it all together with AI-powered insights that go beyond reports to deliver valuable business intelligence.
Trusted and secure
Tested and proven against the most rigorous security and compliance standards required by healthcare providers and payors, and more for solutions that provide peace of mind and full compliance.
Leverage your existing systems to understand more about your patients from a single view.
Your patients and insured customers see you as a single institution, but too often you see your customers through multiple lenses. Individual departments, siloed databases, and separate processes. That breaks down the patient experience and increases the risk of insured customers choosing your competitor.
What if you could gain a holistic view of every visit, interaction and touchpoint? From first visit to paid claim, without having to replace the systems you're already using.
Unique Customer Success Program
We Make Our Solutions Work for You!
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Free consultation to identify areas of improvement.
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Try before you buy with our no-obligation Proof-of-Concept (POC) program and demonstration of ROI.
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Free 30-day hands-on operation assistance to on-board your team and ensure our solution is optimized to meet your needs.
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