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Maximising Customer Lifetime Value: Why It’s Essential to Your Bottom Line
Discover game-changing strategies and technologies for maximizing Customer Lifetime Value and why it is vital for sustaining growth.
Heather Turbeville
Apr 283 min read
43 views
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Driving Productivity with Simulated Testing and Validation for the Contact Center
Simulated testing and validation enhance contact center productivity and ensure exceptional customer service.
Heather Turbeville
Apr 152 min read
148 views
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4 Reasons Integrating Contact Center and Enterprise Systems Powers Human-Centric Growth
Discover the power of integrating contact center and enterprise systems for human-centric growth. Unify data, empower agents, drive change.
Kelly Hoffman
Apr 102 min read
95 views
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Unleashing the Potential: The Power of Applying Automation to Analytics Intelligence
Discover how combining automation with analytics intelligence can revolutionize your operations. This blog reveals how businesses can unlock faster insights, boost efficiency, and drive smarter decisions by automating analytics processes. Don’t just analyze — act intelligently.
Heather Turbeville
Apr 83 min read
171 views
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6 Top Benefits of a Holistic Approach to Interaction and Desktop Analytics
By harnessing insights from interaction and desktop analytics, businesses gain a holistic view of operations for better outcomes.
Heather Turbeville
Apr 33 min read
104 views
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5 Winning Strategies for Understanding Agent Attrition and Its Impact on Contact Centers
Learn 5 winning strategies to battle agent attrition in the contact center. Discover practical tips to foster a supportive and thriving team
Heather Turbeville
Apr 18, 20243 min read
95 views
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