Benefits of OnviCord PRO Call Recording Software
-
Cost-effective option for multiple or remote sites
-
Evaluate and optimize the performance of your people, processes, operations and technology
-
Monitor interactions to aid training and assist agents and employees with quality assurance and policy/script adherence
-
Managers can easily search, download and analyze information anywhere in real time or by using historical data, enabling quick, secure access to recorded interactions
OnviCord PRO Features
OnviCord PRO delivers simple, browser-based access to a everything needed to monitor and manage recorded call information quickly and easily.
-
Live monitor calls in progress
-
Record 100% of voice and screen activity
-
Interfaces with virtually any PBX and VoIP
-
Scalable with unlimited number of channels
-
Call Archiving
-
Customizable Reporting
-
Remote Playback Utility
-
Supports Free Agent Seating
-
Contact centers with unassigned workstations can associate calls with individuals' logins
-
Record on Demand
-
Users with assigned privileges can turn the recorder on and off at their desktops
-
Supports search and playback of exported recordings outside the central server or network
Add- On:
AI-Powered Analytics designed to ingest, analyze, and deliver business intelligence across the contact center and enterprise.
Regulatory Compliance & Authentication
-
OnviSource PCI uses our desktop analytics to detect the occurrence of sensitive data in real time and prevents recording of payment information or sensitive data.
-
This can apply to screen capture, as well as call recording.
Request a Demo or Pricing
Contact us to request a demo, a consultation or information and pricing about our solutions.
​
Please use this form to submit your contact information and our solution specialist will contact you shortly.
​
Your information will remain private.
Speak with a specialist today!
Call (800) 311-3025