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Hyper Automation Platform

Automation and Analytics Engines + AI Libraries 

Empowering Citizen Developers through Low-Code/No-Code RPA and BPA

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Robotic Application Automation
  • Robotic Analytics Automation (RAA) used to develop analytics iApps

  • RPA + BPA used to develop workflow automation, process automation and IVA iApps

Robotic Application Automation

Democratizing Development of Intelligent Automation Solutions 

iMachine hyper automation platform powers ia.UniverSum with a low-code/no-code platform. It empowers citizen developers with no software engineering background to design and automate workflows, and to use low-code/no-code capabilities to create multiple and complex intelligent automation solutions to deliver universal improvement, optimization and productivity. 

Create Customizable Apps with Ease

Through the iMachine development platform and a library of AI, analytics and automation service modules, OnviSource or its customers can rapidly create or customize intelligent analytics and automation applications, called iApps, and make them readily available for use by other creators to facilitate faster development of future apps.

Powerful Technologies Deliver Intelligence to Our Intelligent Automation Solutions


Artificial Neural Network



Natural Language Processing


Machine Learning


Natural Language Understanding


Progressive AI Brings Cognitive and Intelligence Capabilities

Progressive, multi-engine AI technologies provide universal analytics, digital workforce and cognitive automation to our workforce optimization, hyper analytics, hyper automation and intelligent virtual agent software and SaaS solutions.

Our applications use the platform to transition from rules-based functionality to cognitive or intelligence-based services. 


The software-based service module has been developed organically by OnviSource.

iMachine Contributions to Our Intelligent Automation Applications

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Hyper Analytics

iMachine powers Topical Categorization & Clustering, Supervised & Unsupervised Discovery, Automated Quality Assurance, Named Entity Recognition First Call Resolution Improvement.

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Survey, Notification & Response Management

Powers Multichannel Data and Interaction Analytics to analyze the results of surveys and responses.


Process Automation


Use of iMachine enables Orchestra RPA/BPA to transition from rules-based RPA to  end-to-end Business Process Automation.


Intelligent Virtual Agent (IVA)

Liaa is powered by our proprietary iMachine AI engine with NLU/NLP and Deep Learning to augment live agent performance.


Intelligent Call Routing (ICR)

Uses iMachine to make next best decisions based on user-defined rules and is linked to a certain routing action modules.


Workforce Optimization


Uses iMachine to offer singular analytics such as speech analytics, text analytics, and speech-to-text transcription.

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