OnviGuard™ secures and protects sensitive messaging information for healthcare personnel and their patients
Here are the benefits of OnviSource Secure and Private 2-Way Messaging for Teleservices and Telephone Answering​
OnviGuard maintains private communication and full privacy of messages with end-to-end message encryption, verification and data integrity through Transport Layer Security (TLS); as well as the web-based secure messaging server accessed by clients only through encrypted passwords and other security measures.
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Messaging that is Cost-effective and Saves Time for Busy Healthcare Workers
Physicians and healthcare workers simply login with a pin number to accept each message or notification. End users avoid calling the teleservice agent for costly, verbal messages.
Key Features and Benefits of OnviGuard Secure Messaging
Easy to Use and Compliant with Federal Regulations
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Easily set up a secure messaging account via smartphone, PC or tablet
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Access messages through the OnviGuard app or via web browser login using an ID and Password/PIN
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Consolidate devices and pagers into a single smartphone device
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Comprehensive Audit Trail and Message History Log
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Once viewed, OnviGuard records that the messages have been read
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Message priority setup; intuitive and familiar user interface with full action messaging commands: Reply, Reply to All, Delete, Forward, etc.
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Cloud-based service provided by OnviSource
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Seamless integration with multiple third-party secure messaging providers like these and more.
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Cureatr
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Doc Halo
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Doximity
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pMD
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Qliqsoft
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TigerConnect​
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Cost-saving features lower costs and resources, help teleservice companies better compete, expand their profit margins and grow their OnviGuard customer base.
To protect the integrity of patient related interactions and ensure teleservices deliver an excellent experience, healthcare professionals and business associates also use OnviSource contact center solutions.
Our AI-powered contact center solutions capture and analyze customer interactions across channels to measure doctor and patient satisfaction, gather intelligence for data-driven decision making, drive improvement and remain competitive, comply with strict federal regulations and ensure uninterrupted operation.