Advantage Program | Client Assistance Programs | OnviSource

7 Advantage Program Services

The Advantage Program assists our clients in justifying and selecting the right solution, implementing it the right way, and making it work specifically for them to support their requirements.

The Advantage Program is a unique service program for assisting new and existing customers. It is specifically offered for more complex front and back office workforce optimization solutions, such as speech, desktop and process analytics, social media analytics, workflow automation, RPA and unification of operational data across multiple platforms and sites.

Analysis of Customer Challenges, Root Causes, Applicable Solutions, and demonstrate a Return on Investment (ROI)

CONSULTATION

Before you buy, we'll demonstrate a proof of our solution's functionality, applicability in your environment and Return on Investment.

PROOF OF CONCEPT

We make our solutions work for customer’s specific needs while training them with Best Practices.

30-DAY OPERATIONS ASSISTANCE

When necessary, our in-house team of software engineers is capable of developing customized interfaces, reports, features and more to ensure our solutions are compatible with your requirements and environment. 

PRODUCT CUSTOMIZATION & INTEGRATION

We offer many options for acquiring our solutions. Purchase as On Premise, SaaS, Cloud, or a combination.

FLEXIBLE ACQUISITION

Highly affordable prices and a low Cost of Ownership make our solutions very cost-effective. When needed, we can offer an Extended Payment Program to make acquisition easier and preserve cashflow.

FINANCIAL ASSISTANCE

OnviSource is committed to delivering 

comprehensive Customer Care Programs and Customer Communications that are responsive at all levels of our company to keep customers informed and to provide channels for feedback, both positive and negative.

COMMITMENT TO CUSTOMER LOYALTY