NSBA Names OnviSource CEO Ray Naeini to Leadership Council
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Press Release

OnviSource CEO and Chairman Ray S. Naeini Named to the National Small Business Association Leadership Council

NSBA and OnviSource Logos

The National Small Business Association (NSBA) names OnviSource CEO and Chairman Ray S. Naeini to their Leadership Council alongside other small-business advocates from across the country to promote the interests of small businesses to U.S. policymakers in Washington, D.C.

July 18, 2023

 

Ray S. Naeini, CEO and Chairman of OnviSource, Inc., headquartered in the Dallas area in Texas, was recently named to the National Small Business Association (NSBA) Leadership Council. NSBA is the nation’s oldest advocacy organization for small business and operates on a staunchly nonpartisan basis.

 

Mr. Naeini, a recognized leader in the business community, joins the NSBA Leadership Council alongside other small-business advocates from across the country as they work to promote the interests of small businesses to policymakers in Washington, D.C.

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“As a business owner, I see daily the importance of being involved and active when it comes to laws and regulation,” stated Mr. Naeini. “Joining NSBA’s Leadership Council will enable me to take our collective message on behalf of small businesses to the people that need to hear it most, the U.S. Congress.”

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Mr. Naeini has served as a senior executive, president, CEO, and board member for a number of mid-size and small public and private companies. He is highly experienced in all facets of managing businesses on a global basis with a demonstrated history of success in delivering software solutions to enterprises, contact centers, and telecom industries. His current company, OnviSource, develops and delivers AI-driven analytics and automation solutions to businesses of all sizes. Mr. Naeini is an innovator, communicator, and result-oriented leader driving growth while building high-performing organizations and management teams.

 

Mr. Naeini joined the NSBA Leadership Council as part of his efforts to tackle the many critical issues facing small businesses, including tax reform, regulatory restraint, health care costs and how access to capital impacts small businesses. The NSBA Leadership Council is focused on providing valuable networking between small-business advocates from across the country while ensuring small businesses a seat at the table as Congress and regulators take up key small-business proposals.

 

“I am proud to have Mr. Naeini as part of our Leadership Council,” stated NSBA President and CEO Todd McCracken. “Ray came to us highly recommended, and I look forward to our coordinated efforts for years to come.”

 

For more on the NSBA Leadership Council, please visit www.nsba.biz

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About OnviSource

For more than 18 years, OnviSource has enabled small-to-large companies across a broad range of industries to achieve improvements in workforce performance, customer experience and business processes. Today, OnviSource does this by offering software and cloud solutions for Intelligent Transformation Beyond Intelligent Automation™ to help customers achieve workforce excellence, customer loyalty and business productivity; the three most impactful areas of any company. OnviSource delivers its solutions with the commitment to make the solutions fit customers' specific needs; functionally, operationally and financially.

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Company’s Intelligent Transformation strategy is delivered by ia.UniverSum™, a broad range of progressive, intelligent automation (IA) solutions working in harmony to achieve holistic optimization across organizations. ia.UniverSum IA solutions are powered by iMachine™, the OnviSource proprietary hyperautomation platform consisting of artificial intelligence (AI), machine learning, multi-level relational deep mining, conversational AI, analytics engines, and low-code/no-code robotic process automation and business process automation (RPA/BPA).

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ia.UniverSum highly affordable solutions, offered as SaaS/cloud services or software, consist of AI-driven hyper analytics (including desktop analytics), customer survey, RPA/BPA, intelligent virtual agent (IVA), intelligent call routing (ICR), embedded call recording and screen capture, and all-inclusive teleservice/telephone answering service customer engagement management.

 

OnviSource makes solutions fit customers’ specific needs using its unique pre-and-post sale programs that include consultation, proof-of-concept, on-boarding and hands-on operation assistance as well as a series of customer loyalty programs beyond conventional support programs.

 

OnviSource is headquartered in Plano, Texas (North Dallas area).

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