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Press Releases

Media Contact
Francisca Crous-Alegria

Chief Operating Officer (COO)
francisca.alegria@onvisource.com

PeoplePraise and OnviSource Logos

November 10, 2022

Intellecta™ Hyper Analytics Boosts Agent Engagement & Performance

In a Partnership Between OnviSource and PeoplePraise, OnviSource Intellecta Expands the PeoplePraise Employee Engagement and Performance Management Solution to Include Analysis of Employee and Customer Interactions

Handshake Line Drawing

October 26, 2022

UniverSum Teleservice Offers AI Analytics Across Multi-Vendor Systems

UniverSum Teleservice Delivers Cloud Solutions that Operate Seamlessly across Multi-vendor Telephone Answering Systems and Applications as well as Funding for Certain User Associations’ Efforts in Enhancing Member Benefits

Star Rating on a Mobile Phone

October 19, 2021

OnviSource Automates Customer Satisfaction with Advanced Analytics

OnviSource’s Intelligently Automated Customer Satisfaction Analytics, Tracking and Scoring (CSATS) Solution Enables the Service Provider to Discover True Customer Satisfaction Using Industry Standard Scoring Systems

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