Press Releases

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This Strategic Partnership Utilizes OnviSource’s Advanced Agentic AI and Trilogy BPO’s World-Class Outsourcing Expertise in Cape Town, South Africa to Deliver Business Function Outsourcing (BFO) to UK and Global Enterprises at 65% Lower Costs.

New Strategic Alliance Empowers South African Businesses with Holistic Analytics and Business Insights through Advanced AI-Driven Interaction and Desktop Analytics Combined with Data intelligence and Data Science Expertise

OnviSource and CallForce Outsourcing Specialists form a partnership to transform Business Process Outsourcing (BPO) to Business Function Outsourcing (BFO) across South Africa and the global market.

AI-Powered Engagement Platform to Engage, Improve Performance, and Retain Contact Center Agents

By integrating OnviSource Extracta™, an advanced screen capture, data extraction, and process analytics platform, Growth Strategy can automate workflow mapping, optimize business processes, and enhance operational efficiency.

Fostering Research, Innovation, Incubation, and Development of Next-Generation AI Solutions for Contact Center Challenges Not Addressed by Conventional AI

OnviSource and TForge have announced a joint venture aimed at transforming contact centers through AI-driven analytics and automation.

Together, OnviSource and IPFone are paving the way for a new generation of intelligent transformation solutions that go beyond incremental improvements to help contact centers and enterprises achieve excellence for the workforce, customers, and business.

OnviSource announced today a strategic partnership with Voicegain, an innovative Speech-to-Text/ASR company.