Desktop Transaction Analytics & Optimization

Get visibility into workflows and everything employees do at their desktops.

Rapidly identify costly system, operational, and performance issues.

  • Identify and monitor compliance issues that could put an organization at risk,

  • Address internal demands and satisfy external requirements, including regulations that tightly control the distribution of sensitive customer information across a variety of industries.

  • Provide visibility into the fulfillment process; alerts to see if agents are following processes in order to enhance the customer experience.


Add-On Options When You Need Them

  • Auto PCI-DSS Compliance

  • Transaction-Based Screen Capture​

  • Real Time Critical Event and Sensitive Data Detection, Notification and Action​

  • On-Screen & Real-Time Monitoring

  • Agent/Employee Quality Assurance & Coaching Guidance​

  • Business Process Quality Assurance​

Request a Demo or Pricing

Contact us to request a demo, a consultation or information and pricing about our solutions.

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Call (800) 311-3025

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