extracta-header.jpg

Extracta™
Desktop Transaction Analytics & Optimization

Get visibility into workflows and everything employees do at their desktops.

Rapidly identify costly system, operational, and performance issues.

  • Identify and monitor compliance issues that could put an organization at risk,

  • Address internal demands and satisfy external requirements, including regulations that tightly control the distribution of sensitive customer information across a variety of industries.

  • Provide visibility into the fulfillment process; alerts to see if agents are following processes in order to enhance the customer experience.

black-male_298273991_72.jpg

Add-On Options When You Need Them

  • Auto PCI-DSS Compliance

  • Transaction-Based Screen Capture​

  • Real Time Critical Event and Sensitive Data Detection, Notification and Action​

  • On-Screen & Real-Time Monitoring

  • Agent/Employee Quality Assurance & Coaching Guidance​

  • Business Process Quality Assurance​

Request a Demo or Pricing

Contact us to request a demo, a consultation or information and pricing about our solutions.

Please use this form to submit your contact information and our solution specialist will contact you shortly.

Your information will remain private.

Speak with a specialist today!
Call (800) 311-3025

Thank you! We'll contact you soon.