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Expert Insights on Contact Center AI, Analytics & Automation
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Unleashing the Potential: The Power of Applying Automation to Analytics Intelligence
Discover how combining automation with analytics intelligence can revolutionize your operations. This blog reveals how businesses can unlock faster insights, boost efficiency, and drive smarter decisions by automating analytics processes. Don’t just analyze — act intelligently.
Heather Turbeville
Apr 83 min read
171 views
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5 Steps to Deploying Interaction Analytics Successfully in the Contact Centers and Enterprises
Successfully deploying analytics helps companies unlock valuable insights, enhance customer experiences, and drive better decision-making.
Heather Turbeville
Apr 12 min read
97 views
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5 Winning Strategies for Understanding Agent Attrition and Its Impact on Contact Centers
Learn 5 winning strategies to battle agent attrition in the contact center. Discover practical tips to foster a supportive and thriving team
Heather Turbeville
Apr 18, 20243 min read
95 views
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Navigating the Top Challenges in the Insurance Industry with Intelligent Transformation Solutions
This blog explores how AI-driven hyper-analytics and automation are positioned to assist the insurance industry in resolving its challenges.
Francisca Crous-Alegria
Sep 12, 20232 min read
43 views
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Elevating Customer Experience and Operational Efficiency with Automated Solutions for Utilities.
As customer expectations evolve and operational challenges grow more complex, utilities are turning to advanced technologies for help.
Francisca Crous-Alegria
Sep 7, 20233 min read
74 views
How Early Adopters of Digital Transformation, AI and Emerging Technologies Win!
Get insightful information based on studies, trends and a real-world use case to gain a better understanding of Digital Transformation.
Deborah Cromwell
Jan 21, 20192 min read
71 views
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