

ONVISOURCE AT BPESA 2026
PROUD SPONSOR
Top Emerging Operator Award
CAPE TOWN
We’re Heading
Back to
Cape Town.
Join OnviSource at the Annual South Africa GBS | BPO Conference and BPESA GBS Alchemy Awards as the industry comes together under this year's theme, THRIVE.
DATE
10–11 November 2026
VENUE
CTICC
LOCATION
Cape Town
BPESA 2026
THRIVE
South Africa’s GBS
community is
coming together to
THRIVE. We’ll be there.
OnviSource is returning to BPESA to connect with customers, technology providers and industry leaders, celebrate the organisations shaping South Africa's GBS sector, and continue the conversations helping turn AI investment into measurable business value.
2026 ALCHEMY AWARDS
Celebrating the companies
shaping the future of South Africa’s GBS industry.
OnviSource is proud to sponsor the Top Emerging Operator Award at the 2026 BPESA GBS Alchemy Awards. We look forward to recognising the shortlisted organisations and celebrating this year's winner at the gala dinner.
MEET OUR LEADERSHIP
Our leadership is coming
to South Africa.

CEO + CHAIRMAN
Ray S. Naeini
Connect with Ray to discuss AI-native transformation, strategic growth and moving from AI intelligence to measurable business outcomes.

CHIEF OPERATING OFFICER
Francisca Crous-Alegria
Connect with Francisca to discuss how AI-native virtual teammates can work alongside employees to improve performance, operational efficiency and customer experience.

MANAGING DIRECTOR, SOUTH AFRICA
Clinton Stebbing
Connect with Clinton to discuss how AI-native virtual teammates can support South African contact centers and BPOs.
Attending BPESA? Connect with Ray, Francisca, and Clint at the conference or arrange a separate conversation during their South Africa visit.
THE ONVISOURCE CONVERSATION
What happens after AI gives
you the answer?
That is the conversation we are bringing to BPESA. OnviSource helps contact centres, BPOs and enterprises move beyond siloed AI tools toward AI-native virtual teammates that can help carry the work alongside employees.
AI tools inform. AI-native virtual teammates perform.
OUR COMMITMENT TO SOUTH AFRICA
More than an
event.
An ongoing
relationship.
21+ years of contact centre experience. Deep industry knowledge, AI-native technology and long-term relationships come together to help customers move from business intent to measurable outcomes.
OnviSource continues to strengthen its relationships across South Africa's GBS, BPO, enterprise and technology community. Our participation in BPESA is part of a broader commitment to helping organisations improve workforce performance, customer experience and operational execution as the industry continues to grow globally.




