Answer Menu
Getting Started with Menus
Across the top of your screen you will see a row of Menu Commands. These Menu commands can be utilized by keystrokes, simply by pressing the underscored letter of that command. These commands may also be utilized by using your mouse.
Answer Menu
A
Pressing A tells OnviCom to open the Answer Menu.
A # (Number of the phone line 1-9)
Example: A2 would answer line 2.
This option allows you to answer an incoming call of your choice and not through the Auto Answer F1 command.
Press A on your keyboard and the line number (1-9) you want to answer.
OR
Press A and #
At the prompt on the command line, enter the line #.
A _ (Spacebar)
This option is the same as Auto Answer F1. It connects you to the highest priority call in the incoming Call Display Window. If more than one call exists, then you will connect to the oldest call. Auto Answer can be modified by the user site, but the default settings are in the following priority: Hold calls, Help Calls, Incoming Calls, Transfer Calls.
A H (Hold)
Allows you to answer a call that has been placed in a “hold” status. If you're on an active call, pressing AH would put the caller on regular hold.
A E (Echo)
Allows you to answer an echo that is attached to a message or page of an account.
