Brian Severson is responsible for the company’s product management function which includes product strategic direction, product planning and product lifecycle management - from the concept to development, rollout, field performance and product end-of-life process. His mission is to continuously develop a deep understanding of the market and the end user requirements and needs, and deliver solutions that meet or exceed expectations. With over 20 years of experience in a mixture of technology and customer experience, he successfully combines end customer needs with the technical solutions.
Brian joined VoiceLogger/DavaCord (later acquired by OnviSource) in 2004. Prior to joining OnviSource, he held various technical and management positions with companies such as Southwestern Bell, Sprint PCS, CompUSA, and Telcore.
Brian has served in multiple and progressive positions at OnviSource. He began his professional career with the company as a Product Engineer responsible for product deployment and customer relation management. He was soon promoted to Manager of Technical Services and Product Deployment where he managed company’s centralized customer service and technical support department. Upon demonstrating exceptional customer relation skills and technical knowledge, Brian transitioned into the role of Director of Operations. His progressive and combined experience in technology, product rollout and customer requirements earned him a promotion in 2014 as Director of Product Management.
Brian studied Criminal Justice at Tulsa College in Tulsa, Oklahoma and computer sciences at Tarrant County College in Arlington, Texas.