Successful Management of Today's Work from Anywhere (WFA)
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This ebook outlines ways to improve contact center performance and compliance, increase customer satisfaction to grow revenue and automate processes to reduce expenses, time and errors.
Employees working from home has created a new set of challenges for effectively managing work adherence, productivity, and performance of remote and geographically dispersed employees.
New and emerging Intelligent Automation (IA) solutions directly address these challenges and allow companies to better manage and benefit from Work-from-Anywhere environments.