Highly Affordable Intelligent Automation Software and Cloud Solutions for Workforce Optimization, Customer Experience Management and Process Automation.
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ia.Enterprise solutions are powered by the OnviSource Hyperautomation platform consisting of its proprietary multi-engine AI technologies, analytics and automation.
AI + Analytics + Automation
Big Data Management – Data Unification, Compliance, Topical Categorization
Workforce Optimization - AQA, Compliance, FCR Improvement
Customer Experience Management - Automated Discovery of Subjects, Customer Sentiment Analysis, Trends, Intents, Behaviors
RPA or Hyper Automation (RPA + AI + Analytics), Pre-Packaged or Customizable Workflow Design and Automation Using No-Code Platform, Rules-Based or AI-Driven, Attended/Unattended Bots, Bot Workflow Monitoring and Mining
Text or Voice Interactions, AI-Driven with ML Training Modules, Live Agent Monitoring, Enterprise and Knowledge Systems Interfaces, Integrated with OnviSource’s Analytics to deliver WFO and CXM similar to Live Agents
Our Unique Advantage Platinum Program
Making Our Solutions Work for Customers and Delivering the ROIs, or They Do Not Pay!
Offering free consultation, free proofs-of-concept (POC) and proofs-of-ROI to easily determine the fit and benefit for your specific needs.
Proof of Concept
Proof of ROI
At the end, you can walk away with no obligation, but you will gain a world of valuable knowledge. If you choose to acquire our highly affordable cloud or software solutions, you will have a flexible, agile and true partner in OnviSource.