Secure Messaging for Telephone Answering Services
Secure two-way messaging and content delivery solution that is fully compliant with HIPAA and HITECH regulations, securing and protecting sensitive information for healthcare personnel and their patients.
OnviGuard TAS™ is a secure two-way messaging and content delivery solution that is fully compliant with HIPAA and HITECH regulations, securing and protecting sensitive information for healthcare personnel and their patients. Severe penalties and fines can be enforced on any health care provider or business associate that transmits health information in electronic form deemed not in compliance with HIPAA or HITECH regulations.
OnviGuard maintains private communication and full privacy of messages with end-to-end message encryption, verification and data integrity through SSL; as well as the web-based secure messaging server accessed by clients only through encrypted passwords and other security measures.
Key Features & Benefits
Easily set up a secure messaging account via smartphone (Android, iPhone®), PC or tablet
Access messages clicking a link or a web browser with an ID and Password or PIN
Once viewed, OnviGuard records that the messages have been read
Consolidate devices and pagers into a single smartphone device
Comprehensive Audit Trail and Message History Log
Message priority setup; intuitive and familiar user interface with full action messaging commands: Reply, Reply to All, Delete, Forward, etc.
Cloud-based service provided by OnviSource
OnviGuard is easy to use and complies with federal regulations
Physicians and health care workers simply login with a pin number to accept each message or notification. This is a cost-effective and time saving feature - the end user avoids calling the tele-service operator for costly, verbal messages. Cost savings features focus on assisting you to lower your costs and resource needs, better compete, grow your OnviGuard customer base and increase your profitability. New reduced and simplified prices enable you to easily sell the Secure Messaging Service to your healthcare clients, increase your billings, and enhance your profit margins.
To protect the integrity of your patient related interactions and ensure your facility delivers an excellent experience, health care professionals and business associates use OnviSource contact center solutions. We offer the products you need to monitor your interactions and measure doctor and patient satisfaction, gather intelligence to drive improvement and remain competitive, comply with strict federal regulations and ensure uninterrupted operation.