Press Releases

InfoCision Improves Customer Satisfaction and Optimizes Contact Center Performance Using Advanced Analytics from OnviSource

October 13, 2020

OnviSource Introduces Liaa TeleServ™, an All-Inclusive Virtual Agent Delivering Intelligently Automated Self-Service Solutions for Teleservices, Answering Service, Dispatch, Customer Surveys, Notifications and Response Management 

August 5, 2020

Intellecta™ AI-Driven and Multichannel Analytics from OnviSource Delivers Intelligently Automated Solutions for Workforce Optimization, Customer Experience Management and Enterprise Content Management

February 4, 2020

OnviSource Introduces Liaa™ Intelligent Virtual Agent Powered by Company’s Proprietary Artificial Intelligence and Robotic Process Automation, Delivering a Conversational Self-Service Experience

December 10, 2019

OnviSource Releases its New Multi-Engine and Proprietary Artificial Intelligence Software that Powers Company’s Solutions for Advanced Analytics, Robotic Process Automation, and Intelligent Virtual Agent

October 22, 2019

 

OnviSource Enhances Its Robotic Process Automation Solution with a New, No-Code Platform for Workflow Customization, Powered by Company’s Proprietary Artificial Intelligence Engine

September 17, 2019

 

A Power Generation and Transmission Utility Company Expands Its Customer Interactions Using Automated Solutions from OnviSource

April 2, 2019

Global Investment Management Firm Deploys OnviSource TeleMonitor™ Cloud Services, a Next Generation, Automated Call Management, Monitoring and Recording Solution

March 12, 2019

For a 5th Consecutive Year DMG Consulting Includes In-Depth Coverage of OnviSource Solutions in its 2018-2019 Workforce Optimization Product and Market Report.

February 18, 2019

A Major Wireless Service Provider Deploys OnviSource ia.Enterprise™ Intelligently Automated Solutions to Implement its Digital Transformation Strategy

January 29, 2019

OnviSource Announces the Release of OnviCenter 8 Platform, a Next Generation Platform Supporting ia.Enterprise, OnviSource’s New Intelligently Automated Customer Experience Management and Business Process Automation Solution

February 6, 2018

OnviSource announced today the roll out of ia.Enterprise, a new generation of intelligently automated solutions for Customer Experience Management (CXM) and Business Process Automation (BPA)

October 24, 2017

OnviSource Leverages the Highly Accurate Nuance Transcription Engine to Support its Multi- and Cross-Channel Analytics 

April 04, 2017