Director, Operation & Customer Services
Jimmy Walsh is the Director of Operation and Customer Services. He is responsible for Company’s customer support programs, including order fulfillment, program management, deployment projects, technical services and customer focused programs. He is also a member of Company’s Customer Advocacy Program in charge of delivering the company’s vision in customer loyalty initiatives and customer lifecycle assistance services. With over 25 years of telecommunication experience prior to joining OnviSource, Jimmy has held various management positions in Operations and Sales Engineering with companies specializing in delivering enhanced service applications for major telecommunication and information service providers.
His technology background includes several years of speech recognition research, interactive voice response applications, and search engine marketing.
Walsh holds a Bachelor of Science degree from the University of South Carolina, with a double major in computer science and mathematics. He is a member of the Phi Beta Kappa honor society for liberal arts and sciences.