Cloud Services, Managed Services and Software as a Service (SaaS)
Customers will spend less time, resources and capital managing hardware, software and infrastructure and spend more time managing their core business.
OnviSource offers highly affordable, tiered, and multi-layer cloud or managed services as attractive options to acquire any combination of its workforce optimization, customer experience management, process automation and enterprise content management solutions, and contact center call management capabilities.
Free up your valuable IT resources to focus on more critical tasks and projects
Try new software applications without capital expenditure
Get the latest technologies and contact center applications without having to install, deploy and maintain systems and applications
Mitigate risks and challenges of owning and operating new technologies
Accommodate local and remote locations with scalable options
An "Inside-Out" Implementation of Cloud Services
Unlike other providers that offer telecom services, PBX and call management as core benefits, and offer basic workforce optimization as an add-on - often from other partners, OnviSource starts with advanced WFO, analytics and big data management solutions as the core benefits and integrates telecom services, PBX and call management capabilities as part of the cloud service.
OnviSource cloud services offer a range of flexible, tailored solutions. This includes variable terms, lease-to-purchase, pick-and-choose services, hybrid cloud and on premise solutions.