TeleMonitor utilizes advanced technologies in SaaS, automation, telephony, conferencing and security to expand beyond conventional call recording and monitoring.
With TeleMonitor, enterprises can transform from manual conference call management and legacy telephony to emerging digital technologies and a VoIP environment to meet the demands of the market, clients and internal team members.
Reduce Operating Expenses and Improve Productivity Accessing, Monitoring and Recording Calls
From a single user interface, live calls can be initiated and available for active listening with proper authentication. Users can enter and exit any number of live conference calls undetected.
All calls and users’ transactions related to accessing and monitoring calls are systematically recorded and properly archived for easy retrieval.
Big data from high volume of recordings is managed through automated purging and archiving, thus preserving valuable IT resources.
Highly Cost Effective and Easily Scaled
Automated call management
Uses SIP trunking for call streaming and reduced costs
Unrestricted capabilities accessing and monitoring calls undetected
Secure access to live calls and recordings
Low costs of operation
Addresses challenges faced by financial markets, contact centers, media outlets, intelligence agencies and law enforcement.
Leverage recorded data by utilizing our multichannel analytics to produce actionable intelligence and further reduce costs, improve productivity, service quality and client experiences.
"OnviSource was the only vendor that listened to what we needed and was willing to customize a solution that works for our specific requirements.
Deployment was seamless and our users adapted very easily and quickly to TeleMonitor. It alleviated an entire process for our IT staff, saving us 8-10 IT hours each week.
Our ability to handle calls increased by 233%"
IT Director, Alternative Healthcare Investment Firm
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