AI, Hyper Analytics & Hyper Automation for Banking
Banks can leverage OnviSource technologies to overcome challenges to enhance customer satisfaction, improve productivity and reduce costs.
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Accounts Payables
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Customer Services
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Know-Your-Customer (KYC)
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Fraud Protection
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Credit Card Processing
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Financial Statements & Reporting
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Mortgage Processing & Loan Origination
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Compliance Management
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Account Opening & Closure
Considering the enormous volume of data, information and client interactions processed daily by banks and financial services, our AI-driven Hyper Analytics and Hyper Automation building block applications are highly effective in addressing banking challenges.
Accounts Payable
Automation can streamline invoice processing, verification, and payment scheduling, reducing manual errors and accelerating the payment cycle.
Analytics can provide insights into spending trends and vendor relationships.
Customer Services
Account Inquiries, Account Maintenance, Transaction Assistance, Problem Resolution
Analytics can analyze performance and customer/employee sentiment during interactions to improve service quality and identify areas for improvement.
Automation can enhance customer support by providing quick responses to common inquiries through chatbots or automated systems with reduced errors, freeing up customer service personnel to focus on higher priority tasks while assuring empathetic and compassionate customer interactions.
Know-Your-Customer (KYC) Process
Analytics can verify customer information against multiple data sources and assess risk levels.
Automation can help in the collection, verification, and updating of KYC documentation to ensure compliance with regulations and prevent fraudulent activities.
Fraud Protection
Advanced analytics can monitor transactions and detect unusual patterns or behaviors associated with fraudulent activities, while automation can trigger alerts or actions in real-time to prevent or mitigate fraud.
Credit Card Processing
Automation can expedite credit card approval processes, credit verifications, background checks, and other steps from days to hours.
Analytics can assess credit risk, evaluate spending limits and patterns, and identify potential fraudulent activities.
Financial Statements & Reporting Automation
Automation can assist in data collect and the integration of software, spreadsheets and databases taking raw data and transforming it into standardized formats. It can perform analysis and calculations for financial indicators like revenue, expenses, profits, and margins. This reduces the risk of manual calculation errors.
Automation can also generate financial statements and reports at specified intervals and based on predefined templates. This ensures consistency in formatting and presentation across different reporting periods and ensures compliance with financial reporting standards.
Mortgage Processing & Loan Origination
Automation can streamline document collection, credit checks and verification, and the approval processes, reducing the time it takes to process mortgage and loan applications from dispersed systems and without error and producing applicable reports to complete the closure.
Analytics can assess creditworthiness and risk factors.
Compliance Management
Analytics can help identify patterns and anomalies in large data sets, making it easier to detect potential compliance issues.
Automation can streamline compliance processes by automating data collection, analysis, and reporting of suspicious activities while adhering to anti-money laundering (AML) and other regulatory guidelines.
Account Opening & Closure Process
Automation can be programmed to automatically process customer account closure requests; as well as perform the customer account checklist for compliance, and even automatically send notifications to customers regarding the status of their accounts.
Automation can simplify account closing processes by populating forms and verifying information from various sources. Automation ensures that all necessary steps are taken.
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