Business Solutions Services

OnviSource recognizes the need for solutions beyond just products and technical support. OnviCare Business Solutions fulfill business requirements directly or through our partners to offer cost-efficient services outside our expertise that will help sustain customers in an ever-changing business environment and make it easier for them to focus on their core objectives.

Free Trials & ROI Analysis
Free Telecom Audit and Consulting
Financing
IT Services
Customer-Tailored Professional Services
Program Management

Pilot Program

OnviSource offers a short-term program specially packaged and priced to enable customers to effectively perform trials before the purchase of OnviSource products.

Telecom Audit Services

Free of charge to all OnviSource customers, our telecom consulting services put you in touch with third party consultants to review your existing telecom contracts and services, seek out the best possible deals and procure the most reasonable telecom services on the market and from reputable national service providers. There is no obligation and no charge associated with this service.

Financial Assistance

OnviSource offers special financing and favorable leasing terms through our financial partners to qualified buyers. We also offer flexible payment terms for product purchases and maintenance support contracts.

IT Services

In order to extend our support and assist customers with their IT needs, we offer IT support through qualified partners to fulfill IT requirements outside the OnviSource product domain. These services include IT-related support for Internet and data networks, PBX, NAS/SAN, web servers, email exchanges, firewalls, network switches and routers, anti-virus software, payroll and accounting software.

Professional Services

OnviSource Professional Services can assist in everything from consulting for customers who wish to do their own custom integrations, to actually doing the integrations and software development for the customers on a project basis.

Custom Integration Services

OnviSource engineering services are available to write a custom integration for users dependent upon the project and a contractual agreement. Please contact a Sales Representative for more information about this service.

Custom Features

If modifications to the OnviCenter software suite would best satisfy your contact center requirements, this engineering service is available on a per day fee basis. Please contact a Sales Representative for more information about this service.
OnviSource offers integration with OnviCenter for a wide variety of switches, dialers, and applications. Many customers do have applications that can be tightly integrated with OnviCenter systems, providing improvements in their business process and cost savings.