Organizations migrating to Voice over Internet Protocol (VoIP) telecommunications may engage in quality monitoring and recording with all the same features and benefits offered by OnviCord in traditional telephony environments.

OnviCord is able to provide one solution, including mixed telephony for both legacy PBX systems and new VoIP PBX systems, in a single chassis. In line with the leading digital interface technology, OnviCord has the capability to decode additional call recording data such as the called and calling party numbers directly from the network. This seamless interface provides the same look and feel from our acclaimed browser-based user interface, regardless of the switch architecture.

Using our VoIP technology, the VLAN data-stream is processed in real-time, such that the resulting voice-stream can be stored together with the call-data and screen recordings within OnviCord . This way the recorded calls can be retrieved and played back more easily, even in real-time, without the need for additional CTI.

OnviCord 's VoIP recording solution allows current customers to protect their investment in call recording systems and the costs associated with training and administration because it looks and feels identical to all other OnviCord applications.