OnviCord Pictora

Screen Recording and Tracking 


Capture synchronized voice and video recording of desktop activity during customer interactions. Record video in full color or grayscale to expand capacity while maintaining clear image resolution.

  • Records desktops in full color or grayscale
  • Grayscale recording reduces network traffic and storage requirements by two-thirds over color
  • Records up to 100 simultaneous workstations per server under typical settings
  • Negligible impact on utilization at agent workstations
  • Live monitoring of both voice and screen activity
  • Configurable capture and compression rates globally or for individual workstations
  • Configurable random recording settings
  • Non-proprietary .avi storage and playback format
  • Windows 2000 & XP for non-Windows Terminal Server Client environment
  • Full Windows Terminal Server Client support
Contact OnviSource: 800.311.3025 | Email Sitemap


Providers of Affordable Call Center Products & Services

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