OnviCord Persona Workforce ManagementOnviCord persona Workforce Forecasting and Scheduling
OnviCord Persona
Workforce Forecasting and Scheduling

 OnviCord Persona Workforce Management Demo
Manage your workforce efficiently by using concrete data to forecast need and generate the best possible work schedule based on agents' skills to meet pre-set service levels. OnviCord Persona provides the ability for day-by-day optimization.
  • Forecasts agent workloads based on historical data and business records
  • Prepares agent schedules based on availability, skill levels, salary and more
  • Measures agent adherence and compliance to schedule
  • Web portal enables agents to review schedules and change their availability
OnviCord Persona Workforce Forecasting and Scheduling Software


Contact OnviSource: 800.311.3025 | Email Sitemap

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