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Executive Management

Ray S. Naeini - Chairman, CEO and President
Ray Naeini is Chairman of Board of Directors, CEO and President of OnviSource. He is also Chairman and CEO of Omvix Group, a Texas-based Investment and Business Management Company with investments in OnviSource and other business entities. Ray serves as an Executive Board Member with Southern Methodist University (SMU), School of Engineering in Dallas, Texas. Mr. Naeini held the position of Chairman of the Board of Directors with Davacord, Inc., before OnviSource acquired the company in August 2005.

Mr. Naeini has over 26 years of experience in telecom, call center and software industries serving public, private and venture-backed companies as Chairman, CEO, President or Senior Executive. Ray has successfully developed and grown telecom and software businesses on a global basis and in North America, Europe, Central-Latin America, Asia-Pacific and Africa by creating, marketing and delivering innovative technologies and solutions such as wireless prepaid products and managed services, enterprise and network software applications, network-based multimedia messaging, intelligent network platforms, and contact center software and business process outsourcing services.

Ray served as President of InterVoice-Brite NSD, a $250MM public and global telecom and enterprise application provider; as the CEO and President of Nexidia, Inc., a private software company in call center and government intelligence markets; and as President of Intellicall Inc., an $85MM public telecom company. He also co-founded a startup computer company in mid 80's, leading to a successful IPO.

Mr. Naeini is responsible for establishing company's strategic directions and managing all aspects of OnviSource. Ray has been guiding OnviSource with the vision of pioneering the industry in offering an “ecosystem of highly affordable suite of Workforce Optimization and Automation (WFO-A) solutions offered to contact centers and enterprises as software products, SaaS, managed services or Business Process Outsourcing (BPO) services – collectively supported by a set of Customer Lifecycle Assistance Services beyond conventional customer support programs.”

In order to effectively and rapidly implement such a vision, Mr. Naeini pursued an acquisition strategy to integrate call center software products and outsourcing solutions from certain emerging companies with innovative products and established customer base. The acquisition strategy was successfully implemented in 2004 and 2005 through acquisition and integration of three companies with more than 20 years of combined experience in call center products and outsourcing services: Davacord, Inc., (formerly VoiceLogger), CadCom Telesystems, Inc., and Business Solutions, Inc.

Mr. Naeini has actively led the company to build a strong, profitable and growth-oriented foundation based on a highly ethical and uncompromised value system, an emphasis on employee well-being, training and growth; innovation in everything, high standards of performance and a customer loyalty-driven operation. Ray has two Masters Degrees in Electrical Engineering and Computer Sciences and holds several patents in telecommunications and software technologies.

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Jack Baldwin - Chief Strategy Officer
Jack Baldwin serves as company's Chief Strategy Officer and Board Member. Jack is responsible for business development and sales activities related to company's ecosystem of solutions to major and strategic accounts. In his role, Jack defines and delivers sales strategies for company's Business Process Outsourcing (BPO), managed services, SaaS and strategic alliances.

Jack is the original founder of Business Solutions which was later acquired by OnviSource. Jack is recognized for his leadership in business entrepreneurship. He received the 2001 Oklahoma Venture of the Year Award from the Oklahoma Investment Forum, an award presented only to companies contributing significantly to the state's economic growth, productivity and innovation. Jack was also designated 2001 Innovator of the Year for Technology by the Oklahoma Journal Record; and was recognized for the growth and development of VoiceLogger.

Jack assumed control of CadCom Telesystems in 1995 and grew it into a leading call center and messaging system manufacturer. His work with call centers brought about the development of one of the country's leading digital voice recording systems, produced by Davacord.

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Anita N. Hubbard - Executive Vice President, Business Management
Anita N. Hubbard serves as Corporate Officer and a Board Member for OnviSource. Ms. Hubbard is responsible for both corporate business management and company's outsourcing services. As a corporate officer, Anita oversees company's strategic business and financial planning, business process management (BPM), corporate business ethics and compliances, contract management and investor-constituent relations. As an executive in charge of company's outsourcing services, she manages OnviSource's Business Solutions Divisions (BSD) and its contact centers in Texas and Oklahoma that collectively offer Business Process Outsourcing (BPO) services, Managed Services and SaaS.

Ms. Hubbard served in various progressive and management positions in financial and accounting management of Baron and Budd, P.C.; managing financial analysis, client financial transactions and cash management. As a principle with Omvix, Inc. since 2002, Anita performed extensive duties in the due diligence of contact centers and the analysis of their business, financials, industry trends and operations management, resulting in major contributions to the incorporation of OnviSource and its subsequent acquisition initiatives and strategies.

Ms. Hubbard holds a Bachelor of Business Administration in Finance from the Cox School of Business, Southern Methodist University in Dallas Texas.

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Roger Dennis - Vice President, Finance and Accounting
Roger Dennis serves as Vice President of finance and accounting and is responsible for all financial management, accounting and reporting functions of OnviSource. In his role, Roger oversees company's financial planning and budgeting, all aspects of accounting, financial reports, independent audits, internal controls, and cost and working capital management. He is also chartered with establishing a high degree of integrity, transparency and compliances of company's accounting practices and financial reports.

Mr. Dennis joined OnviSource in December 2006, bringing over 30 years of progressive experience in accounting and financial management and serving as a CFO, executive or senior manager in charge of finance and accounting for small to large public and private companies in the service and manufacturing industries.

Prior to joining OnviSource, Mr. Dennis spent the majority of his career at various subsidiaries of Raytheon Company, a publicly traded company based in Waltham, Massachusetts. These subsidiaries included Seismograph Service Corporation, Raytheon Aircraft Company (a manufacturer of Beechcraft and Hawker brand general aviation aircraft) and Raytheon Aircraft Services (a chain of Fixed Based Aircraft Service Operations). He also served as Chief Financial Officer for a manufacturer of high performance marine vessels; as well as founding and managing a business service company providing accounting, tax and other business services.

Mr. Dennis graduated from the University of Tulsa with a BSBA degree in accounting.

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Art Yri - Chief Technology Officer (CTO)
Art Yri serves as Chief Technology Officer and is responsible for implementing and delivering OnviSource's WFO-A product vision. Mr. Yri oversees all functions related to the planning, development and deployment of company's Workforce Optimization and Automation (WFO-A) software products, including product strategic and tactical planning, product management, engineering, product integration, QA and product field performance.

Mr. Yri established his role in telecommunications 20 years ago at Nortel. Since that time, he served at senior level management for several telecom and software companies including Bell companies, Intellicall, InterVoice-Brite and NAC. He has managed the development and the deployment of various software and telecom products and on a global basis - from conception to implementation and with a complete understanding of technical, cultural and governmental processes. Mr. Yri also founded and managed an engineering design and consulting company. Many of his innovations resulted in substantial savings, multi-million dollar contract awards and significant revenue increases. Art was the first non-Ameritech employee to receive the prestigious “Whatever It Takes” service award.

Throughout his career, Mr. Yri contributed to Bellcore Forums and telecom industry standards by assisting in the establishment of standards for various telecom network applications and features. In addition to extensive technical skills, Art brings valuable experience in implementing customer satisfaction programs, diverse strategic planning initiatives and global product strategy.

Art Yri holds a Bachelor of Science from North Dakota State University in Fargo and a graduate degree in electrical engineering from the University of Texas in Dallas.

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Stan Jasinski - Vice President, Sales - Enterprise Solutions
Stanley J. Jasinski is responsible for the business development, sales and marketing of company's Workforce Optimization and Automation (WFO-A) software products as enterprise solutions. Mr. Jasinski is chartered with developing and implementing sales and marketing plans to deploy company's WFO-A solutions as vertical applications to various enterprises and industries.

Stan has served for over 25 years as an executive in various sales and marketing positions for private and public companies in the software and telecom industries. Stan started his management career with leading companies such as IBM, GTE Corporation (now Verizon) and DSC Communications (now Alcatel). More recently, he was Sr. Vice President at InterVoice-Brite, a $250 million global public company, in charge of marketing and product development. Earlier at IEX Corporation (now NICE), Mr. Jasinski led the corporate marketing organization and was responsible for launching a family of new products, which resulted in the company's accelerated growth and its acquisition by Tekelec.

Jasinski holds a Bachelor of Applied Science from the University of Waterloo, Canada.

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Sherry Pippin - Vice President, Human Resources & Administration
Sherry Pippin, in addition to overseeing OnviSource's HR and administration functions, is responsible for company's Competency Management Program; as well as company's Value System initiatives and compliance. In her role as the champion for company's CMP, Ms. Pippin works with all organizations and develops company's human capital requirements, staffing, training and continuous Performance Improvement Programs comprised of employee well-being and career development initiatives. She is also responsible for working with all managers and employees and establishing and maintaining OnviSource's Value System through training, assessment and improvement programs.

Ms. Pippin joined the companies that were later acquired by OnviSource and during their early growth stages in 1988. She has over 20 years of experience in employee programs and benefits, HR management, employer regulatory compliances and office management with various companies in manufacturing, software and telecom industries. Prior to OnviSource, Ms. Pippin managed human resources and administration offices for Ag Chem, Inc. and F. H. Stolze Manufacturing Company.

Sherry studied management and business administration at Brown Mackie Business College, Marymount College and Western Montana College.

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Susan Mackey - Director, Operations & Customer Service
Susan Mackey serves as Director of Operations for OnviSource. With over 15 years of experience in client relations within the telecommunications industry, Ms. Mackey oversees all functions related to company's program management, product field deployment, customer technical support and training. She is also responsible for company's special OnviCare customer services such as customer communication programs, customer operations continuity programs, customer surveys and customer focused programs.

Prior to OnviSource, Susan served in various management positions at Nortel Networks. She was responsible for integrating and transitioning major, multi-million dollar accounts and projects on a global scale. Ms. Mackey was in charge of coordinating cross-functional teams to plan and execute implementation of a variety of customer projects, provided business management controls for voice service products, and revised processes and procedures for operations and global initiatives teams.

Susan is a member of the professional Project Management Institute (PMI) and is affiliated with Women of Visionary Influence (WOVI). Ms. Mackey holds a Masters of Business Administration with concentration in strategic leadership from Amber University in Garland, Texas, and earned a Bachelor of Science from Gannon University in Erie, Pennsylvania.

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Brian Severson - Director, Product Management
Brian Severson is responsible for company's product management function which includes product strategic direction, product planning and product lifecycle management from concept to development, rollout, field performance and product end-of-life process. Brian's mission is to continuously develop a deep understanding of the market and end-user requirements/needs and deliver solutions that meet or exceed expectations.

Mr. Severson has 20 years of experience in both technology and customer experience, enabling him to match customer needs with technical solutions. Brian joined VoiceLogger/DavaCord (later acquired by OnviSource) in 2004. Prior to joining OnviSource, Brian held various technical and management positions with companies such as CompUSA, ARC and Telcore.

Brian has served in multiple positions at OnviSource. He began his professional career with the company as a Product Engineer responsible for product deployment and customer relation management. He was soon promoted to Manager of Technical Services and Product Deployment where he managed company's centralized customer service and technical support department. Upon demonstrating exceptional customer relation skills and technical knowledge, Mr. Severson transitioned into the role of Director of Operations. His progressive experience in technology, product rollout and customer requirements earned him a promotion in 2011 as Director of Product Management.

Mr. Severson studied Criminal Justice at Tulsa College in Tulsa, Oklahoma, and pursued computer sciences at Tarrant County College in Arlington, Texas.

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