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Executive Management

Ray S. Naeini - Chairman & CEO
Ray Naeini is Chairman and CEO of OnviSource, Inc. He is also Chairman and CEO of Omvix Group, a Texas based Investment and Business Management Company with investments in OnviSource and other business entities. Ray serves as an Executive Board Member with Southern Methodist University (SMU), School of Engineering in Dallas, Texas. Mr. Naeini held the position of Chairman of the Board of Directors with Davacord, Inc., before OnviSource acquired the company in August 2005.

Mr. Naeini has over 26 years of experience in the telecom, call center and software industries serving public, private or venture-backed companies as Chairman, CEO, President or Senior Executive. Ray has successfully developed and grown telecom and software businesses and has delivered innovative technologies to global markets in North America, Europe, Central-Latin America, Asia-Pacific and Africa.

Ray served as President of InterVoice-Brite NSD, a $250MM public and global telecom and enterprise application provider; as the CEO and President of Nexidia, Inc., a private software company in call center and government intelligence markets; and as President of Intellicall Inc., an $85MM public telecom company. He also co-founded a startup computer company in the early 80's, leading to a successful IPO.

Ray has been guiding OnviSource with the vision of offering contact center “Integrated-Workflow” software and outsourcing solutions, providing fully integrated, easy-to-use and highly affordable call processing, call recording, quality assurance, performance optimization and business applications conveniently available for capital purchase and as hosted and outsourcing services.

The “Integrated-Workflow” vision was conceived in response to the call center industry's now matured requirements, readiness and need for packaged, integrated and affordable solutions, and the demand for “buy-or-lease” options.

In order to effectively implement such a vision, Mr. Naeini pursued an acquisition strategy to integrate call center products and outsourcing solutions from emerging companies with established products and customer base. The acquisition strategy was successfully implemented in 2004 and 2005 through acquisition and integration of three companies with more than 20 years of combined experience in call center products and outsourcing services; Davacord (formerly VoiceLogger), CadCom Telesystems and Business Solutions.

Mr. Naeini has been actively leading the company to build a strong foundation based on a highly ethical and uncompromised value system, innovation in everything, high standards of performance, an employee-oriented environment and a customer loyalty-driven operation.

Ray has two Masters Degrees in Electrical Engineering and Computer Sciences and holds two patents in telecommunication and software technologies.

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Jack Baldwin - Chief Strategy Officer
Jack Baldwin is Chief Strategy Officer and Board Member of OnviSource, Inc. He is the original founder of Business Solutions, since acquired by OnviSource. He is also the CEO and Chairman of Baldwin Group, Inc., one of the investment companies in OnviSource.

Jack is recognized for his leadership in business entrepreneurship. He received the 2001 Oklahoma Venture of the Year Award from the Oklahoma Investment Forum, an award presented only to companies contributing significantly to the state's economic growth, productivity and innovation. Also designated as 2001 Innovator of the Year for Technology by the Oklahoma Journal Record, Jack was recognized for the growth and development of VoiceLogger.

Jack assumed control of CadCom Telesystems in 1995 and grew it into a leading call center and messaging system manufacturer. His work with call centers brought about the development of one of the country's leading digital voice recording systems, DigiVoiceXE, produced by Davacord. Jack's contact with phone services led to the creation of Business Solutions and the development of relationships with national telecom providers.

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Stan Jasinski - President, Enterprise Solutions Division
Stanley J. Jasinski is responsible for the company's Enterprise Solutions Division, which includes sales, marketing, operations and customer support for the company's systems and software products.

With over 25 years of experience in global telecom and high tech industries and a proven track record successfully managing engineering, sales, marketing, operations, services and P&L management, Mr. Jasinski has served in executive positions for both private companies and public corporations.

Mr. Jasinski started his management career with leading companies such as IBM, GTE Corporation (now Verizon) and DSC Communications (now Alcatel). More recently, he was Sr. Vice President at InterVoice-Brite, a $250 million global public company as the executive in charge of marketing and product development. Under his leadership, the product organization delivered an advanced line of telecom products and InterVoice-Brite was honored as an outstanding network supplier by SBC, receiving their quality award for delivering reliable products and exceptional service.

Earlier at IEX Corporation, a privately held software company, Mr. Jasinski led the corporate marketing organization and was responsible for launching a family of new products, which resulted in the company's accelerated growth and its acquisition by Tekelec, a major telecom company.

Throughout his career, Mr. Jasinski has been a key team member for sales and marketing, strategic planning, product management and new technology development. A seasoned executive with a broad base of experience in worldwide marketing and product management, Mr. Jasinski's credentials include new product and technology development with high-growth and start-up companies. Jasinski holds a Bachelor of Applied Science from the University of Waterloo, Canada.

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Art Yri – Chief Technology Officer & Senior Vice President of Engineering
Art Yri serves as the company's Chief Technology Officer and is responsible for technology and product strategies, planning, development and the engineering group.

Mr. Yri established his role in telecommunications 19 years ago at Nortel. Since that time, he served in management at the senior level for six U.S. companies on projects at home and in Latin America and Asia Pacific. Art has managed international projects from conception to implementation with a complete understanding of technical, cultural and governmental processes.

Art Yri helped develop and manage projects for a wide variety of systems and applications for his own design consulting company, Bell companies and other telecom leaders. Many of his innovations resulted in substantial savings, multi-million dollar contract awards and significant revenue increases. Art was the first non-Ameritech employee to receive the prestigious "Whatever It Takes" service award.

While at Network Access Corporation and later at Intellicall, Inc., Mr. Yri contributed to initiatives in Bellcore forums and assisted in establishing standards for various features such as Caller ID with Call Waiting.

In addition to extensive technical skills, Art brings valuable experience in implementing customer satisfaction programs, diverse strategic planning initiatives and global product strategy. While at InterVoice-Brite, Inc., and Intellicall, Inc., Mr. Yri broadened his responsibilities in sales, operations, cost modeling and business development.

Art Yri holds a Bachelor of Science from North Dakota State University in Fargo and is finishing a graduate degree in electrical engineering from the University of Texas in Dallas.

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John Hird – Vice President, Product Management
John Hird is responsible for product management at OnviSource. With over 20 years of experience in technology and telecommunication companies, John has extensive product development and management experience working with both early-stage and mature organizations.

Mr. Hird came to OnviSource from a startup company that enabled the delivery of telecom enhanced services over hybrid VoIP/TDM carrier networks. At Alcatel, he was General Manager and Vice President of Operational Support Systems. In this role, Hird had overall responsibility for Alcatel USA’s OSS business unit.

Prior to Alcatel, Mr. Hird held several senior executive positions at Intellicall where, as a founding employee, he led the development of products resulting in a NYSE listing within four years of startup. John has a track record of having delivering award-winning products throughout his career. Hird holds a MS degree in physics from Northwestern University.

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Sherry Pippin - Vice President, Human Resources & Administration
Sherry Pippin joined the OnviSource subsidiary companies during the early growth stages in 1988. She has over 20 years of experience in human resources and office management in manufacturing and telecom industries.

Prior to OnviSource, Sherry managed administrative and human resource offices for Ag Chem, Inc. and F. H. Stolze Land & Lumber Manufacturing Company.

Ms. Pippin studied management and business administration at Brown Mackie Business College, Marymount College and Western Montana College.

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Avadelle Hibbets - Executive Director, Accounting & Business Management
Avadelle Hibbets is responsible for OnviSource accounting, financial management and business practices.

Ms. Hibbets has achieved rapid success and career advancement since the birth of her career in 2001 as the company’s staff accountant. Promoted to Manager of Accounting in 2004, Avadelle performed various accounting functions and was instrumental in the organization and execution of company’s acquisitions of Business Solutions, CadCom Telesystems and Davacord. Her successful execution and her experience in accounting, financial management; as well as OnviSource business practices and processes won her the role of Director of Accounting in 2006.

Avadelle was promoted to Executive Director of Accounting in 2007 and has successfully led the accounting and business management teams during the rapid growth of OnviSource.

Ms. Hibbets holds a Bachelor of Science with a major and minor in Accounting from Northwestern Oklahoma State University.

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Providers of Affordable Call Center Products & Services

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