Telephone Answering Service Equipment


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OnviCall can be purchased as a separate Telephone Answering Service System, or as an integrated component of our expanded OnviCenter call center product suite.

Telephone Answering Service Systems

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Highly affordable and reliable systems for Business and Medical Telephone Answering called OnviCall

Reduce costs, increase productivity and provide the services customers want most using the latest in TAS software and technology. OnviSource offers affordable applications that will help you build revenue with current clients and diversify services for growth into new markets.

Benefits of our Answering Service Products:

	PBX capabilities and flexible call handling for inbound/outbound/blended environments
	Intelligent Call Distributor (ICD) incorporates rules and skill-based routing
	Customizable message taking formats
	Simple operator screens require minimal training
	Dispatch messages using minimal key strokes
	Dispatch messages via email, fax and paging
	2-Way SMS Messaging and Email Response Management available
	Remote operator transparent to callers
	Remote operator requires no additional hardware or software
	Online Web Portal enables your clients to retrieve messages, call recordings, update account info and schedules
	Data replication for redundancy
	Integrated call recording with options for quality assurance evaluation

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