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OnviSource delivers highly affordable and integrated Workforce Optimization and Customer Interaction Management software and award-winning call center outsourcing solutions.
     
Explora Speech Analytics
       
  "Speech analytics is the only tool that extracts full value from their massive volumes of archived voce interactions. It should be a standard application in every contact center. Unfortunately, most speech applications are too expensive or too complex for the small to mid-size organizations that comprise over 90% of all contact centers. With Explora, OnviSource makes speech analytics easy to use and affordable for contact centers of all sizes."  
       
    Dick Bucci, Senior Consultant, The PELORUS Group  
       
  OnviCenter 6
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